Despite my inexperience, I had the CIOs seal of approval to continue to manage the Salesforce environment of over 250 people. I had assumed the administrator position when the tickets for Salesforce support started to flood in shortly after we had adopted the software and just after we ended our relationship with the Salesforce vendor for consistent failure to meet deliverables.
I managed the platform troubleshooting various problems, created sandbox environments (all of which were linked to our SSO), set up various integrations, and resolved permissions issues significantly before the Salesforce support engineers at multiple levels could even point me in the right direction, even after days of communication.